Mozilla Thunderbird Email Setup

Your mail settings

Your mail server settings

Incoming, IMAPmail.your-domain.com993SSL

Incoming, POP3mail.your-domain.com995SSL

Outgoing, SMTPmail.your-domain.com465SSL

Replace your-domain.com with your actual domain. Username is always your full email address.

Add a mail account
Go to Account Settings → Account Actions → Add Mail Account.
Enter your details
Type your name, full email address and password, then click Configure manually.
Incoming (IMAP)
Server mail.your-domain.com, port 993, connection security SSL/TLS, authentication Normal password.
Outgoing (SMTP)
Server mail.your-domain.com, port 465, connection security SSL/TLS, authentication Normal password.
Set username and finish
Set the username to your full email address, click Re-test, then Done.

Prefer POP3? Use port 995 with SSL/TLS instead of IMAP 993, though we recommend IMAP so your mail stays in sync across devices.

Our local support team is here Monday to Friday, 9am to 6pm. Send us the exact issue and we will help.

If anything still isn’t working, our local team will get it sorted with you, no call centres, no tickets lost in a queue.